Appointments
Scheduling your appointment is easy! Simply visit us at www.calscub.square.site and choose your location and preferred service!
Follow the prompts and you'll be all set! Don't forget if you have any notes for the staff to let us know before your appointment. This can be things such as gate codes, instructions on entering the home, special considerations for your cleaning ect. Schedule today to reserve your cleaning.
Within 24 hours of booking your appointment you will receive a confirmation text from our scheduling software. You will receive another text 48 hours in advance of your appointment, please keep in mind you can reschedule via those text links however if you cancel with less than 72 hour notice of your appointment start time you will be subject to a $50 cancellation fee.
On the morning of your service you will receive a text with a link for you to pay online. You will pay via credit, debit or Afterpay using Square's encrypted payment processing systems. Payment is due by 5pm on the day of your service or it will be subject to a $25 late fee. Our technicians do not accept cash for services, the service must be paid through the online payment portal. However, if you'd like to give your technician a cash tip it is always appreciated. (Tipping is also available on the invoice, it is not required but always appreciated by the hardworking technicians who service your home!)
Are you looking for recurring services? We offer a discount for that! Feel free to reach out via phone at (661) 544-8080 or email at CustomerCare@kernclean.com to reserve your daily, weekly, bi-weekly or monthly slots.
*Please note: Appointments with less than 72 hour notice must be made over the phone with management, appointments received through the online booking system with less than 72 hours cannot be guaranteed to have an available technician*